Refund Policy
Last updated: 12/20/2025
Thank you for choosing Bright SEO. We strive to provide the best SEO reporting tools in the industry. Please read our refund policy carefully.
No Refund Policy
Bright SEO maintains a strict **NO REFUND** policy for all its subscription plans, including Starter and Pro tiers.
Once a subscription starts or a payment is processed, it is final. We do not offer prorated refunds for partially used billing cycles, nor do we offer refunds for any other reason.
Why We Have This Policy
Our Service incurs significant upfront costs for resources such as SERP scraping (Bright Data) and AI processing (OpenAI) the moment you generate a report or use the chat features. To maintain our high quality and competitive pricing, we cannot offer refunds after these resources have been utilized.
Trial and Evaluation
We encourage all users to review our service features, read our documentation, and ensure the tool meets their needs before subscribing. If you have questions about the service capabilities, please reach out to us before making a purchase.
Subscription Management
You may cancel your subscription at any time. Upon cancellation, your access will remain active until the end of your current billing period. You will not be charged again, but no previous payments will be refunded.
Exceptional Situations
While our policy is strict, we value our customers. If you experience a technical failure on our end that prevented you from using the service you paid for, please contact our support team to discuss the situation. Such cases will be reviewed on a case-by-case basis at our sole discretion.
For any questions regarding billing or your subscription, contact billing@brightseo.live